Plans

Pricing

Priced by the work Stale does for you, not by how many people look at it. Free to start, and you only pay when your team depends on it.

2 months free

Free

Try it on a real team, no card.

₹0

1 workspace
Up to 3 people
500 messages read per month
2 connectors
Taint firewall + review queue
MCP and REST API
SSO

Start free

Team

For a team whose decisions depend on shared facts.

₹3,333 / month

1 workspace
Up to 15 people
10,000 messages read per month
Unlimited connectors
Everything in Free
Email support
SSO

Start Team

Enterprise

Your cloud, your rules, our help.

Custom

Unlimited people and messages
Self-hosted or private cloud
SSO, SCIM and audit exports
Uptime SLA and a named contact
Security review and DPA

Talk to us

Prices in Indian rupees, paid through Razorpay (UPI, cards, netbanking). One payment buys a month or a year; there is no automatic renewal.

What “a message read” means

The one thing that costs real money is reading: sending a message, ticket, email or page through claim extraction. That is the unit Stale meters.

Counted: each new item that goes through extraction, however many claims come out of it.
Free: duplicates (an item Stale has already seen), reading the graph, asking why or impact, checking actions, and every MCP and REST call that doesn’t read new text.
Agents are not seats. API keys and MCP clients don’t count as people.

Questions people ask

What happens when we hit the limit?

New messages are refused with a clear “upgrade” error (HTTP 402) until you upgrade or the month rolls over. Nothing already in memory changes, and the firewall keeps working, because it only reads the graph.

Can we bring our own OpenAI key?

Yes. If you self-host, you supply your own key and there’s no message cap at all. The hosted plans include extraction.

Can we self-host for free?

Yes. The app is one Next.js project plus FalkorDB and a SQLite-compatible database. See Self-hosting. Enterprise is for teams that want us to run it in their cloud and support it.

Why are connectors capped on Free?

Each connector is a steady stream of messages to read. Two is plenty to see whether Stale catches something real.

Is my data used to train anything?

Stale doesn’t train models on your data. Message text is sent to the extraction model only so it can be read, under that provider’s API data terms. Your graph is yours alone. See Security.